Safe Gaming

Responsible Gaming — Stay Safe and Have Fun at u7u fun

U7u fun believes gaming is purely for entertainment. To ensure your happiness and safety, responsible gaming is our highest priority. Limit-setting, self-exclusion, and support — all in one place.

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u7u fun's Commitment
  • No access for anyone under 18.
  • Deposit, session, and loss limit features are active.
  • Self-exclusion requests take effect within 24 hours.
  • Automatic alerts for unusual betting patterns.
  • Contact support directly for expert assistance.

U7u fun Responsible Gaming Tools

Use these tools to stay in control of your own gaming experience

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Once the limit is reached, any additional deposits are automatically blocked — keeping your budget firmly in your hands.

Loss Limit

Once you have lost a set amount, no further bets can be placed — this feature protects you from significant losses. A 72-hour cooling-off period applies before the limit can be raised again.

Session Time Limit

Set how long you want to play in advance. When the time is up, you'll receive a warning — and if needed, the session will end automatically.

Cooling-Off Period

Need a short break? Turn on Cooling-Off. Choose anywhere from 24 hours to 6 weeks — your account will be inaccessible for the entire period.

Self-Exclusion

Use self-exclusion for an extended break. Options range from 1 month to permanent. While active, you will receive no promotional communications either.

Reality Check

Pop-up notifications will appear at regular intervals showing how long you have been playing and how much you have won or lost. Stay connected to reality.

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a source of entertainment — within a plan and within limits. At u7u fun, we always want you to play with a smile, free from pressure. When gaming causes stress instead of joy, it is no longer entertainment — it is a problem.

As smartphone use has grown across Bangladesh, so has interest in online gaming. But many people unknowingly end up spending more time or money than they intended. u7u fun doesn't want any of its members to find themselves in that situation — which is why responsible gaming tools have been built to help you set your own limits.

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Remember — winning at u7u fun is never guaranteed. Think of gaming as entertainment, not a source of income. Only bet what you can afford to lose.

Signs of Problem Gaming

If you notice any of these signs in yourself or someone close to you, it is time to take action:

1
Chasing Losses

Repeatedly placing larger bets in an attempt to recover losses.

2
Spending beyond your budget

Using savings or money set aside for essential expenses on gaming.

3
Unable to stop gaming

You cannot stop even when you want to — hours pass without you noticing.

4
Impact on Family Relationships

Gaming is creating distance between you and your family or friends.

5
Tendency to lie

Hiding or lying to family about gaming.

6
Emotional distress

Feeling restless when not playing and only finding relief when you are — getting caught in that cycle.

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If you recognise more than 3 of the signs above in yourself, please contact u7u fun support immediately. Our team will help you set up Self-Exclusion.

How to set your limits

Setting limits at u7u fun is simple. After logging in, go to "Account Settings" and navigate to the "Responsible Gaming" section. From there, you can manage the following on your own:

  • Daily / weekly / monthly deposit limits.
  • Maximum time limit per single session.
  • Maximum loss limit.
  • Reality Check reminder interval (30, 60, or 120 minutes).

Important: Reducing your limit takes effect immediately. However, increasing it requires a mandatory 72-hour waiting period — protecting you from impulsive decisions.

How to set up self-exclusion

1
Log In

Log in to u7u fun with your mobile number and password.

2
Go to Account Settings

Click the profile icon at the top right and open "Responsible Gaming".

3
Select Duration

Choose from 1 month, 3 months, 6 months, 1 year, or permanent — whichever works best for you.

4
Confirm

Verify with OTP. The exclusion will be activated within 24 hours.

5
Notify Support (Optional)

You can also let us know via live chat — our team will help speed up the process.

Available Limit-Setting Tools

ToolsDurationStatus
Daily Deposit Limit24 HoursActive
Weekly Deposit Limit7 DaysActive
Monthly Deposit Limit30 DaysActive
Session Time LimitCustomActive
Loss LimitCustomActive
Cooling-Off1–42 DaysActive
Self-Exclusion1 Month–PermanentActive
Reality Check30/60/120 minutesActive
Bet Limit (per round)CustomComing Soon

Verify your identity

Have you ever gambled again on the same day to try to win back money you lost?

Tips for Healthy Gaming Habits

Follow these habits for a long-lasting, enjoyable experience at u7u fun

Set a budget in advance

Decide in advance how much you are willing to spend on gaming each month. Never go beyond your entertainment budget.

Set a time limit

Before you start playing, set a time limit — 30 minutes or 1 hour. Make it a habit to close the app when time is up.

Play for Fun

Win or lose, keep it in perspective — do not make plans that depend on winning.

Tell your family

Do not game in secret. Letting your family know makes it easier to stay in control and ensures you can get help quickly if things go wrong.

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U7u fun's responsible gaming team is available seven days a week, from 10 AM to 10 PM. Email us at [email protected] — your privacy is fully guaranteed.

Minor Protection

U7u fun strictly enforces an 18+ policy. Date of birth is verified at registration, and proof of age is required during KYC after a certain transaction threshold is reached. If anyone is found to have hidden their age to open an account, it will be closed immediately upon discovery.

Have young children at home? Keep your device password-locked. u7u fun sessions log out automatically, but it's best not to save your password in the browser.

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Advice for Parents:

  • Keep parental controls enabled on your device.
  • Talk to your children about online gaming.
  • Never share your banking app password.
  • If you have any doubts, contact u7u fun support.

Frequently Asked Questions

Frequently asked questions about account management

Forgetting your password happens to everyone. Resetting it at u7u fun is quick and easy. Go to the login page and tap the "Forgot Password?" link. Enter your registered mobile number — you'll receive an OTP within seconds. Verify with the OTP and set your new password.

Your new password should be at least 8 characters long — a mix of uppercase letters, lowercase letters, and numbers is recommended. If your mobile number has changed or you are not receiving OTPs, email [email protected]. After KYC verification, the support team will assist you manually.

u7u fun allows one account per person. However, if multiple family members in the same household — such as a husband and wife or two siblings — wish to open separate accounts, this is not prohibited, but certain conditions apply.

If multiple accounts exist under the same household IP address or device, u7u fun's system may flag them. If several members in the same home wish to play, notify the support team in advance — explain the situation via email or live chat. Support will verify and link the accounts to prevent any issues. Keep in mind — two accounts under the same person's name are not permitted under any circumstances.

Play Responsibly — Have Fun

Keep the fun going at u7u fun — for life. Play within your limits and stay safe.

Deposit Limit — Free Instant Self-Exclusion 24/7 Support 18+ verification is mandatory
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